Learnwell VISTA (“App”) is operated by MBD Group (“we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use and share it, how we protect it, and the rights and choices available to you when you use Learnwell VISTA.
We aim to handle personal data in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023, and the Information Technology Act, 2000, as applicable.
Depending on the features you use, we may collect the following categories of information.
We use this information to create and manage your account, authenticate you, and display your profile.
This information is used to verify your mobile number and facilitate secure login.
We use this information to provide relevant educational content, remember learning progress, and improve the learning experience.
Learnwell VISTA includes interactive learning and entertainment features such as Fun Zone and Play with Math, which are designed to make learning more engaging.
Depending on the games and features used, we may process:
We use this information to operate the games, display progress or results where supported, and improve the educational experience.
We may collect technical information such as:
This information helps us maintain app performance, troubleshoot errors, improve security, and prevent misuse.
We may use your information to:
We do not sell your personal data.
Learnwell VISTA may be used by children and students. We recognise the importance of protecting children’s personal data.
Where required by applicable law, we will obtain verifiable consent from a parent or legal guardian before processing a child’s personal data.
We do not use children’s personal data for targeted advertising or behavioural advertising. We will not undertake processing of children’s personal data that is prohibited by applicable law.
Parents or legal guardians may contact us to request access to, correction of, or deletion of a child’s personal data, subject to applicable law.
We process personal data based on consent where required and on other lawful grounds or permitted uses under applicable law.
Where processing is based on consent, you may withdraw that consent through the available mechanisms or by contacting us. Withdrawal may affect the availability of certain features or services.
We will handle consent and withdrawal requests in accordance with applicable legal requirements.
We may share personal data when reasonably necessary for the purposes described in this Policy, including with:
We take reasonable steps to ensure that service providers handling personal data on our behalf are subject to appropriate contractual or other safeguards.
The App may require the following permissions depending on the features available and used:
Permissions are used to support the relevant functionality of the App.
We use reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, loss, or destruction.
Depending on the systems used, safeguards may include encrypted communication, access controls, secure infrastructure, and monitoring for technical issues.
No electronic transmission or storage system can be guaranteed to be completely secure. Where a personal data breach occurs, we will take the actions and provide notifications required by applicable law.
We retain personal data only for as long as necessary to provide the App’s services, maintain accounts, fulfil the purposes described in this Policy, resolve disputes, maintain security, and comply with applicable legal obligations.
When an account deletion request is completed, we will delete or anonymise associated personal data within the applicable timeframe, except for information that must or may lawfully be retained for legal, regulatory, security, or other permitted purposes.
The time required to complete deletion may depend on the type of data and applicable retention requirements.
Subject to applicable law, you may have the right to:
You may submit privacy-related requests using the contact details in Section 14. We will address requests in accordance with applicable law.
Logout: Signs you out of the App on your device. It does not delete your account or associated personal data.
Delete Account: Where the feature is available, you can use the account deletion option in the App to request permanent deletion of your account and associated personal data, subject to applicable legal retention requirements.
Account deletion cannot be undone once completed. If you cannot access the deletion option, please contact us using the details provided below.
The App may rely on third-party services or contain links to third-party websites. These services may process information under their own privacy policies.
We encourage users and parents or legal guardians to review the applicable third-party privacy policies before using those services.
We may update this Privacy Policy from time to time to reflect changes to the App, our data practices, or applicable law.
When this Policy changes, we will update the “Last Updated” date. Where appropriate, we will notify users of material changes through the App or other suitable communication channels.
If you have questions, concerns, or requests regarding this Privacy Policy, your personal data, or the privacy of a child using Learnwell VISTA, please contact us:
MBD Group
Address:
MBD House, Gulab Bhawan
6, Bahadur Shah Zafar Marg
New Delhi, India
Toll-Free Phone: 1800 572 2233
Support Email: support@in.mbdalchemie.com
Enquiry Email: info@mbdalchemie.com
Please include sufficient details with your request to help us understand and respond to your concern. Avoid including passwords or OTPs in your communication.
This Privacy Policy applies to the Learnwell VISTA application, including its E-Book, Fun Zone, and Play with Math features.